
Anneke ZuiderwijkDelft University of Technology | TU · Faculty of Technology, Policy and Management
Anneke Zuiderwijk
Dr.
Associate Professor of Open Data, Delft University of Technology
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5,569
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Citations since 2017
Introduction
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November 2011 - present
Publications
Publications (99)
The landscape of platform ecosystems is becoming increasingly complex, with new types of platforms emerging that glue together otherwise fragmented ecosystems. One recent case is meta-platforms that can contribute to the European Data Economy by interconnecting data marketplaces; however, meta-platforms may intensify data sovereignty concerns: the...
Investigating meta-platforms has been a continuing concern within information system literature due to the increasingly complex constellations of platforms in ecologies of ecosystems. A meta-platform is a platform built on top of two or more platforms, hence connecting their respective ecosystems. One promising case to benefit from meta-platforms i...
Data platforms are the keystone of the data economy. When opened up, data platforms allow data owners, data consumers and third parties to interact. Yet, openness may also harm business and societal interests. Literature on platform openness does not cover data platforms, and data economy scholars rarely study platform openness. Therefore, this pap...
Government policies focused on Open Government Data (OGD) often aim to stimulate the provision of public, interoperable data towards any user, including lay citizens, through online portals. However, these OGD portals are mostly developed for expert users. This hinders the realization of critical values such as transparency, empowerment, and equali...
Meta-platforms have received considerable Information Systems scholarly attention in recent years. Meta-platforms enable platform-to-platform openness and are especially
beneficial to amplifying network effects in highly-specialized markets. A promising emerging context for applying meta-platforms is data marketplaces—a special type of digital plat...
This study investigates which combination of institutional and infrastructural arrangements positively impact research data sharing and reuse in a specific case. We conducted a qualitative case study of the institutional and infrastructural arrangements implemented at Delft University of Technology in the Netherlands. In the examined case, it was f...
Government policies focused on Open Government Data (OGD) often aim to stimulate the provision of public, interoperable data towards any user, including lay citizens, through online portals. However, these OGD portals are primarily developed for expert users. This hinders the realization of transparency, empowerment, and equality of access. This sy...
Citizen engagement with open government data (OGD) can enhance the effectiveness of governments and improve not only the quality of public policy making but also public services provisioning and ability to address societal problems. Although previous research gives insight into citizen's drivers and inhibitors for engaging with OGD, they have not y...
Current open data systems lag behind in their promised value creation and sustainability. The objective of the current study is twofold: 1) to investigate whether existing open data systems meet the requirements of open data ecosystems, and 2) to develop a research agenda that discusses the gaps between current open data systems on the one hand and...
Data marketplaces are expected to play a crucial role in tomorrow’s data economy, but such marketplaces are seldom commercially viable. Currently, there is no clear understanding of the knowledge gaps in data marketplace research, especially not of neglected research topics that may advance such marketplaces toward commercialization. This study pro...
Data marketplaces are expected to play a crucial role in tomorrow's data economy but hardly achieve commercial exploitation. Currently, there is no clear understanding of the knowledge gaps in data marketplace research, especially neglected research topics that may contribute to advancing data marketplaces towards commercialization. This study prov...
Purpose
Existing overviews of barriers for openly sharing and using government data are often conceptual or based on a limited number of cases. Furthermore, it is unclear what categories of barriers are most obstructive for attaining open data objectives. This paper aims to categorize and prioritize barriers for openly sharing and using government...
An understanding of the similar and divergent metrics and methodologies underlying open government data benchmarks can reduce the risks of the potential misinterpretation and misuse of benchmarking outcomes by policymakers, politicians, and researchers. Hence, this study aims to compare the metrics and methodologies used to measure, benchmark, and...
To lay the foundation for the special issue that this research article introduces, we present 1) a systematic review of existing literature on the implications of the use of Artificial Intelligence (AI) in public governance and 2) develop a research agenda. First, an assessment based on 26 articles on this topic reveals much exploratory, conceptual...
Data marketplaces are expected to play a crucial role in tomorrow’s data economy but hardly achieve commercial exploitation. Currently, there is no clear understanding of the knowledge gaps in data marketplace research, especially neglected research topics that may contribute to advancing data marketplaces towards commercialization. This study prov...
Citizen engagement with open government data (OGD) can enhance the effectiveness of governments and improve not only the quality of public policy making but also public services provisioning and ability to address societal problems. Although previous research gives insight into citizen’s drivers and inhibitors for engaging with OGD, they have not y...
Journal editors of all types of scholarly publishing face various issues and choices in order to support the development of the journals they lead and manage. One particular issue is what strategic choices can be made to enhance the visibility, accessibility and impact of research published in their journal as much as possible. Another issue is how...
Both sharing and using open research data have the revolutionary potentials for forwarding scientific advancement. Although previous research gives insight into researchers' drivers and inhibitors for sharing and using open research data, both these drivers and inhibitors have not yet been integrated via a thematic analysis and a theoretical argume...
Collective data analytics capability building offers opportunities for government organizations to develop capabilities that would be difficult to develop on their own. However, research on that topic is scarce and there is still a limited understanding of how collective data analytics capability building processes contribute to the value realizati...
Previous research on Open Government Data (OGD) struggles with synthesising a holistic perspective of OGD systems. A perspective that has dealt with vast, complex systems is public utility. Public utilities are, for example, water supply networks and electric power grids. This study explores what we can learn from a public utility perspective when...
Previous research assumes that poor quality of Open Government Data (OGD), OGD portals, and the services provided for OGD may result in reduced trust of citizens in OGD. However, studies that empirically test this assumption are scarce. Using the Information Systems (IS) Success Model as a theoretical basis, this study aims to examine the effects o...
Purpose
Citizen engagement is key to the success of many Open Government Data (OGD) initiatives. However, not much is known regarding how this type of engagement emerges. This study aims to investigate the necessary conditions for the emergence of citizen-led engagement with OGD and to identify which factors stimulate this type of engagement.
Desi...
This book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Governme...
Les objectifs des initiatives axées sur les données gouvernementales ouvertes vont de l’amélioration de la transparence et de l’imputabilité au renforcement de l’innovation et de la participation. On sait cependant peu de choses sur la mesure dans laquelle les objectifs des initiatives axées sur les données gouvernementales ouvertes sont atteints....
Open data sharing and re-use is currently more common in some academic disciplines than others. Although each discipline has unique challenges and characteristics which can influence data sharing and re-use behavior, it may be possible to gain transferable insight from disciplines where these practices are more common. Several studies of the motiva...
In many countries, governments encourage municipalities to develop open data policies and subsequently open up data. Municipal open data policies are often supply-driven and not based on residents' wishes. Municipalities lack insight into residents' perspectives on opening up municipal data and often do not know how to take them into account when d...
Engaging citizens in open data hackathons provides opportunities for innovation and the generation of new services and products. This paper aims to explore the motivations of citizens who engage in open agriculture data hackathons. We conducted a case study and analyzed data collected from 161 participants of 11 farming hackathons held between 2016...
Proceedings of 20th International Conference on Digital Governance Research (DGO2019)
This section presents a selection of papers on open data policy-making from the 19th Annual International Conference on Digital Government Research 2018 (dg.o 2018). To position the research discussed in this section meaningfully, our introductory article aims to create an overview of the state-of-the-art of open data policy-making research and to...
National governments often expect municipalities to develop toward open cities and be equally motivated to open up municipal data, yet municipalities have different characteristics influencing their motivations. This paper aims to reveal how municipality size influences municipalities’ motivation perspectives on opening up municipality data. To thi...
Semantic technologies enable open data interoperability beyond the point of pure format and structure alignment.
The concept of open data itself is strongly associated with innovative capacity and transformative power (Davies, Perini, & Alonso, 2013). It is increasingly recognized that proactively opening public data can create considerable benefits for several stakeholders, such as firms and individuals interested in the development of value added digital se...
In developing open data policies, organizations aim to stimulate and guide the publication and use of data and to gain advantages from this. Often open data policies are guided by a high-level directive, such as those of the United States (Obama, 2009b) and the European Commission (European Commission, 2013c). Open data policies are important, as t...
The chapter focuses on innovation processes aspiring to generate value through a purposeful and effective exploitation of data released in an open format. On the one hand, such processes represent a great opportunity for private and public organizations while, on the other, they pose a number of challenges having to do with creating the technical,...
Open data can be defined as data that is free of charge or provided at marginal cost, under an open licence , machine readable, and provided in an open format
The opening of data has grown tremendously over the past decade. More and more datasets have been opened to the public, application programming interfaces (APIs) gave been design for enabling the public to make use of real-time data and new apps based on this data have been developed. Data about policy-making, software code (open sources), document...
Governments create and collect enormous amounts of data, for instance concerning voting results, transport, energy, education, and employment. These datasets are often stored in an archive that is not accessible for others than the organization’s employees. To attain benefits such as transparency, engagement, and innovation, many governmental organ...
Evaluation of Open Data is a systematic determination of open data merit, worth and significance, using criteria governed by a set of standards (Farbey, Land, & Targett, 1999). It is an essential procedure trying to ignite a learning and innovation process leading to a more effective data exploitation. Examples of questions to be answered by open d...
Data represents a key asset in virtually any aspect of society and economy. Open Data in particular represents a source of immense value, as social capital (Lampoltshammer & Scholz, 2017) as well as an asset for business cases. Governments and their public administrations are generating and collecting during their service a plethora of different ki...
Citizens are increasingly using Open Government Data (OGD) and
engaging with OGD by designing and developing applications. They often do so by collaborating in groups, for example through self-organized groups or government-induced open data engagement initiatives, such as hackathons. The successful use and engagement of OGD by groups of citizens c...
Governments and publicly-funded research institutions increasingly open up data collected and created through research. One way to share and use data obtained through research is through Virtual Research Environments (VREs). Insights obtained through open data use in VREs can subsequently provide input for policy making. However, this process invol...
Citizen engagement is key to the successful and sustainable use of Open Government Data (OGD), involving multiple activities ranging from the retrieval and conversion of raw data to OGD based applications, to the use of these applications to solve societal problems. However, there is a lack of insight into what drives citizens to engage in OGD init...
While the sharing of information has turned into a typical practice for governments and organizations, numerous datasets are as yet not openly published since they may violate users’ privacy. The hazard on data protection infringement is a factor that regularly hinders the distribution of information and results in a push back from governments and...
The objectives of open government data initiatives range from enhancing transparency and accountability to increasing innovation and participation. However, there is a lack of knowledge of the extent to which the objectives of open government data initiatives are achieved. This article investigates the relationship between the objectives of open go...
This article describes how virtual research environments (VREs) offer new opportunities for researchers to analyse open data and to obtain new insights for policy making. Although various VRE-related initiatives are under development, there is a lack of insight into how VREs support collaborative open data analysis by researchers and how this might...
Governments around the world are following the global open government movement by initiating Open Government Data (OGD) programs. They are motivated by the claim that it will generate economic and social value. However, the success of an OGD initiative will only be realized when OGD is used and when the use results in the creation of public value....
In recent years, many countries have started to draft strategies and policies related to the data economy. To support new data-driven activities and innovations, the development of a national data infrastructure (NDI) is seen as key. The concept of NDI has entered governmental strategic discussions on data as an asset, the role of data infrastructu...
Following open data policies worldwide, an increasing number of public organisations has now published open data that is free to be used by anyone. However, despite the significant increase in use of this open data, the open data providers are mostly not aware of their users and the way in which the data is actually re-used. This is rooted in the p...
New models of innovation are emerging in the marketplace and these are rapidly replacing traditional corporate research labs as the sole source of new ideas, new technologies, and new practices. This trend is being fueled by the ready availability of venture capital, and more importantly, by the ubiquitous presence of information technologies (IT)...
Creating commercial value through open data use in open data ecosystems is a wicked problem. This problem is characterized by a lack of specific formulation, complex interactions amongst a variety of stakeholders, a lack of criteria determining a satisfactory solution, including what constitutes 'value', and uncertain outcomes. Wicked problems cann...
Governments and publicly-funded research organisations increasingly make research data available openly. Researchers can use this data in Virtual Research Environments (VREs) to conduct multidisciplinary data-driven research and to obtain new insights potentially for governmental policy-making. However, the requirements for such a VRE are not yet c...
The use of Open Government Data (OGD) has not kept pace with the expectations as existing OGD infrastructures mainly serve as data repositories. Many OGD infrastructures do not stimulate or support OGD use processes, and there is a lack of research regarding which functionalities can stimulate such processes. The objective of this study is to use a...
There is a lack of research concerning the factors influencing the success or failure of open data initiatives. Based on the results of two workshops, we provide a list of 47 success factors for open data publication and 18 success factors for open data use. We further use three case studies (ENGAGE, Open NY, and Open Vienna) to examine how the cri...
Public organizations release their data for use by the public to open the government. Various
benchmarks for evaluating the progress of open data adoption have emerged recently. In order to
help bring about a better understanding of the common and differentiating elements in open data
benchmarks and to identify the methodologies and metrics affecti...
Policy-makers expect that open data will be accepted and used more and more, resulting in a range of benefits including transparency, participation and innovation. The ability to use open data partly depends on the availability of open data technologies. However, the actual use of open data technologies has shown mixed results, and there is a pauci...
The disclosure of open government data is a complex activity that may create public value yet might also encounter risks, such as the misinterpretation and misuse of data. While politicians support data release and assume that the positive value of open data will dominate, many governmental organizations are reluctant to open their data, as they ar...
Smart cities focus on using existing resources in a better way to improve the urban environment. At the same time Big and Open Linked Data (BOLD) can be used to better understand the use of the resources and to suggest improvements. The objective of this paper is to investigate the complementariness of the smart cities and big and Open Data researc...
Purpose
– The purpose of this paper is to provide a comprehensive cross-national comparative framework to compare open data policies from different countries and to derive lessons for developing open data policies. Open data policies guide the opening and stimulate the usage of public data. However, some countries have no or less developed open dat...
Politicians have high expectations for commercial open data use. Yet, companies appear to challenge the assumption that open data can be used to create competitive advantage, since any company can access open data and since open data use requires scarce resources. In this paper we examine commercial open data use for creating competitive advantage...
Many countries around the world are opening their data on all levels of government. Open data mandates are institutionalized in form of policies, followed by the publication of data. Depending on the degree of innovativeness, financial and political support, the implementation of open data release varies across government organizations. Important f...
Governments are increasingly opening their datasets, allowing use. Drawing on a multi-method approach, this paper develops a framework for identifying factors influencing the adoption of Open Government Data (OGD) by private organisations. Subsequently the framework was used to analyse five cases. The findings reveal that for private organizations...
Governments are increasingly opening their datasets, allowing use. Drawing on a multi-method approach,
this paper develops a framework for identifying factors influencing the adoption of Open Government Data
(OGD) by private organisations. Subsequently the framework was used to analyse five cases. The findings
reveal that for private organizations...
Infrastructures may improve the use of Open Government Data (OGD) by providing insight in how individuals can participate in data reuse and in the quality of open data. Yet, most OGD infrastructures do not support such activities. The objective of this paper is to evaluate the importance and usability of participation mechanisms and data quality in...
Governments and researchers traditionally focus on the publication of Open Government Data (OGD), whereas the actual use of the data is often neglected. Open data initiatives are often criticized for not realising the promoted benefits, yet only the use of OGD can result in these benefits. OGD use requires several actors, activities and tools; howe...
Governments are increasingly opening their datasets, allowing use. Drawing on a multi-method approach, this paper develops a framework for identifying factors influencing the adoption of Open Government Data (OGD) by private organisations. Subsequently the framework was used to analyse five cases. The findings reveal that for private organizations...
Many public organizations are opening their data to the general public and embracing social media in order to stimulate innovation. These developments have resulted in the rise of new, infomediary business models, positioned between open data providers and users. Yet the variation among types of infomediary business models is little understood. The...
Two important trends in government that are emerging in the recent years have been on one hand the exploitation of the Web 2.0 social media, supporting a more extensive interaction and collaboration with citizens, and on the other hand the opening of government data to the citizens through the Internet, in order to be used for scientific, commercia...
Public and private organizations in various areas are setting up digital Information Infrastructures (IIs) for interconnecting government, businesses and citizens. IIs can create value by sharing and integrating data of multiple actors. This can be the basis for value added services and especially collaborations of public and private partners can m...
Literature e.g., [27], [33], [46], [56], [70] and policy reports e.g., [18], [19]-[21], [49], [50], [62] suggest that open data can be used as a tool to enhance transparency. However, several researchers have challenged the idea that the release of government data will result in increased transparency [3], [34] and the idea that transparency automa...
Open data ecosystems are expected to bring many advantages, such as stimulating citizen participation and innovation. However, scant attention has been given to what constitutes an open data ecosystem. The objective of this paper is to provide an overview of essential elements of open data ecosystems for enabling easy publication and use of open da...
Reports and research appears to assume that the benefits of open data dominate open data’s negative consequences. Moreover, much of the existing research discusses benefits and disadvantages on a high level without providing much detailed insight in the underlying processes. Yet many governments are reluctant to open their data, as they are afraid...
Purpose
– The purpose of this paper is to derive design principles for improving the open data publishing process of public organizations. Although governments create large amounts of data, the publication of open data is often cumbersome and there are no standard procedures and processes for opening data, blocking the easy publication of governmen...
Open data have considerable potential to provide citizens, researchers, companies and other stakeholders with many advantages, such as a growing economy by stimulating innovation and increased transparency. Nevertheless, the process in which data are created, published, found, analysed, processed and discussed, which is here referred to as the open...
At this moment there is little coordination of the publication and use of open data. In this research coordination needs and challenges for open data and coordination mechanisms that can help in improving coordination are identified. A literature review shows that the opening and use of data are isolated and unrelated processes. Open data publisher...
Open data are expected to bring many advantages. To support the provision and use of open data and to stimulate the realization of these advantages, a variety of open data infrastructures has been released and are under development. The release of these open data infrastructures raises the question how they complement and relate to each other. No s...
In developing open data policies, governments aim to stimulate and guide the publication of government data and to gain advantages from its use. Currently there is a multiplicity of open data policies at various levels of government, whereas very little systematic and structured research has been done on the issues that are covered by open data pol...
Information infrastructures and the large amounts of data that are accessible through them offer tremendous potential for innovation. In this workshop, we present and discuss two examples of such high-impact innovations: An open data e-infrastructure and government re-use of a business information infrastructure. Both offer possibilities for innova...
Public and private organizations increasingly release their data to gain benefits such as transparency and economic growth. The use of these open data can be supported and stimulated by providing considerable metadata (data about the data), including discovery, contextual and detailed metadata. In this paper we argue that metadata are key enablers...
The opening of data is considered to provide many benefits. However, opening up data by public bodies is a complex and ill-understood activity. Although many public bodies might be willing to open up their data, they lack any systematic guidance. In this paper, guidance is provided by investigating the publishing processes at the Dutch Research and...
In this article, based on data collected through interviews and a workshop, the benefits and adoption barriers for open data have been derived. The results suggest that a conceptually simplistic view is often adopted with regard to open data, which automatically correlates the publicizing of data with use and benefits. Also, five “myths” concerning...
For public organizations data integration and sharing are important in delivering better services. However, when sensitive data are integrated and shared, privacy protection and information security become key issues. This means that information systems must be secured and that access to sensitive data must be controlled. In this paper, a framework...
Open data have been recognized as a way to advance citizen engagement, increase economic welfare and improve policy-making and public decision-making. The linking of all kinds of open data sets provides potentially many benefits. Yet the number of successful examples of combining datasets has been limited. Challenges can be found at the political,...
Opening up public data is stimulated and guided by open data policies. In Europe policies at the European, national, ministerial and local level exist. Although plans of the Dutch government are in the making, the Netherlands is still lacking a clear and detailed national open data policy. Furthermore, most of the existing international directives...
There is an increasing demand for opening data provided by public and private organisations. Various organisations have already started to publish their data and potentially there are many benefits to gain. However, realising the intended positive effects and creating value from using open data on a large scale is easier said than done. Opening and...











































































































































