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1,072
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Citations since 2017
Introduction
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September 2009 - present
Publications
Publications (51)
This paper aims at assessing the current e-government maturity models to identify their strengths and limitations. In so doing, a systematic literature review has been used to examine the existing e-government maturity models during the period 20002021. Our analysis indicates that despite the fact that e-government-maturity models provide potential...
Smart government is viewed as the highest modernization stage of public agencies. Governments seek to employ disruptive technologies to substantially transform government-citizen relationships, enhance citizens’ experiences, transform public decision making, emphasize citizen engagement in the democratic decision-making process, provide more agile...
Data mining methods have been employed successfully in several industries, including education, where they are known as educational data mining methods. Educational data mining aims to extract in-depth knowledge from raw data to build automated systems that could be used in the educational sector. With the advancement of data mining technologies, i...
This study seeks to explain why telecom customers would continue to use mobile value-added services (MVAS), including information, communication, entertainment, and transaction services. We developed a model based on the S-O-R paradigm and existing research on MVAS and mobile service quality, in which we hypothesize that customers' intention to con...
Purpose
This study investigated the impact of the virtualization requirements of the learning process on students' satisfaction and their intention to continue using online learning.
Design/methodology/approach
A research model was developed using the process virtualization theory (PVT); it was validated empirically using data obtained from an onl...
Smart government aims to provide intelligent and agile personalized public services to government stakeholders. Over the past few years, governments seek to employ innovative technologies, such as blockchain, analytics, artificial intelligence (AI), Internet of Things (IoT), cloud computing, robotics process automation, and machine learning (ML), t...
In higher education learning, e-learning systems have become renowned tools worldwide. The evident importance of e-learning in higher education has resulted in a prenominal increase in the number of e-learning systems delivering various forms of services, especially when traditional education (face-to-face) was suddenly forced to move online due to...
In response to the COVID-19 pandemic, governments worldwide are pursuing digital government strategies and exploring innovative technologies to provide up-to-date information. Many countries, such as the United Arab Emirates (UAE), are embracing digital transformation and accelerating the use of smart government technologies to increase the resilie...
Social media platforms have transformed the way the public sectors connects and interacts with their citizens. Indeed, social media offers various benefits to the public sector. However, the use of social media is not free of risk. Risks that might arise due to the use of social media platforms in the public sector include privacy, security, and la...
Online initial trust is one of the impediments that affect the adoption of new information technology (IT) innovations; therefore, improving customer’s initial trust is likely to improve the adoption of Internet banking services (IBS). This study aims identify the factors that affect customer’s initial trust for the adoption of internet banking ser...
Online initial trust is one of the impediments that affect the adoption of new information technology (IT) innovations; therefore, improving customer's initial trust is likely to improve the adoption of Internet banking services (IBS). This study aims identify the factors that affect customer's initial trust for the adoption of internet banking ser...
Purpose
This study aims to explore the factors influencing the intention to use e-democracy. The literature depicted conflicting results regarding such domain and especially in the Middle East, where the authors aim at establishing a solid view of the discipline.
Design/methodology/approach
A research model was developed based on the theory of pla...
This research discusses the effect of big data and Internet technologies on the music industry. Specifically, this paper addresses two research questions; (1) how do modern businesses in the music industry implement the use of Internet technologies and big data to ensure their success in the market, and (2) what are the advantages and drawbacks of...
Breast cancer is one of fatal cancer that affects women across the globe. It occurs due to the abnormal changes in DNA and results in the rapid division of cells called mitosis. Mitosis count in histopathological images is relevant since it is one of the factors required to predict the Grading of cancer. Due to a huge number of mitosis count presen...
Cloud computing can be classified as a third-generation computing platform which refers to on-demand delivery of computing infrastructure and services via a network, usually the Internet. Cloud computing promises to provide several advantages to its adopters such as: cost advantage, availability, scalability, flexibility, reduced time to market and...
There is a stressing need in the literature for the application of the well-known social cognitive theory in the area of electronic commerce (e-commerce), but more specifically, in the developing countries such as Jordan. To better understand how individual differences influence the use of e-commerce (B2C e-commerce) a conceptual framework was deve...
Cloud computing can be classified as a third-generation computing platform which refers to ondemand delivery of computing infrastructure and services via a network, usually the Internet. Cloud computing promises to provide several advantages to its adopters such as: cost advantage, availability, scalability, flexibility, reduced time to market and...
The implementation of solar panels for a green building in Jordan to generate solar energy and to support the electricity supplied by the national grid is presented in this study. The photovoltaic panels used generate approximately 7.2 kW of electrical power, which is used for office lighting. RETScreen software and computer simulation is used for...
An examination of previous research related to m-banking in developing countries revealed that research conducted on the drivers of trust in mobile banking is somewhat limited. Therefore, this study attempted to quantitatively investigate the factors that influence users' perceptions of trust towards using mobile banking services. The model is empi...
Purpose
– The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational factors which is decomposed into organizational capabilities (training availability, technical expertise, knowledge level), knowledge management capabilities (knowledge acquis...
Mobile data platforms were firstly introduced to the world by the Japanese telecommunication company, NTT DoCoMo, through its i-mode service which was developed on the basis of modest technology. I-mode mobile platform offers a portfolio of bundled and well-balanced services. In Japan, i-mode is huge and the number of its current users is substanti...
Mobile data platforms were firstly introduced to the world by the Japanese telecommunication company, NTT DoCoMo, through its i-mode service which was developed on the basis of modest technology. I-mode mobile platform offers a portfolio of bundled and well-balanced services. In Japan, i-mode is huge and the number of its current users is substanti...
Purpose
– The purpose of this paper is to define critical design and evaluation factors of business models (BM) for mobile network operators (MNOs) in general, and more specifically for mobile data services.
Design/methodology/approach
– This paper follows a qualitative approach. Aiming to identify critical design factors for mobile BMs, this rese...
The concept of Big Data has become a reality due to our capability to create and collect digital data at an extraordinary rate. Despite its significance, the concept of Big Data is still largely overlooked and underestimated. Drawing on seven case studies of service providers and customers from different countries, this study contributes to the exi...
In this study, we aim at evaluating the current state of the Jordanian marketplace in the context of green supply chain management (GSCM). We conducted interviews with five SMEs and thus qualitative data were collected. Data analysis was performed and NVIVO 10th version software was also utilised. Data were coded and themes were then generated. Hig...
The main purposes of this study are to investigate citizen adoption of e-government services in Jordan and to explore factors affecting the level of adoption of e-government services. Importantly, this study aims to develop a conceptual framework that is based on previous literature of Technology Acceptance Model (TAM) in order to examine the relat...
eDemocracy is one of eGovernment services which aims at fostering public governance and increasing public participation in the governmental decision making process. Our review of related literature revealed that only a paucity of research looked at eDemocracy topic from the adoption perspective, and this is much more evident in the context of devel...
Mobile learning is a new innovation in the educational technology environment which has received a great deal of attention over the last few years. This paper aims at examining the main factors affecting the adoption intention of Mobile Learning (M-Learning) on the basis of the Unified Theory of Acceptance and Use of Technology (UTAUT) given the si...
There is a stressing need in the literature for the application of the well-known social cognitive theory in the area of electronic commerce (e-commerce), but more specifically, in the developing countries such as Jordan. To better understand how individual differences influence the use of e-commerce (B2C e-commerce) a conceptual framework was deve...
Public early warning systems have the capacity to save lives. These systems, which are becoming increasingly important, have the ability to deliver customized information based on the affected areas and direct to the citizen during a crisis, complementing the work of traditional warning media like television and radio. Several countries around the...
Public early warning systems have the capacity to save lives. These systems, which are becoming increasingly important, have the ability to deliver customized information based on the affected areas and direct to the citizen during a crisis, complementing the work of traditional warning media like television and radio. Several countries around the...
The main purposes of this study are to investigate citizen adoption of e-government services in Jordan and to explore factors affecting the level of adoption of e-government services. Importantly, this study aims to develop a conceptual framework that is based on previous literature of Technology Acceptance Model TAM in order to examine the relatio...
Mobile telecommunications networks have been exploited over the past few years as a means to provide additional flow of information and services to citizens and businesses. This is in addition to using the conventional channels such as the Internet, landline telephones, kiosks, and call centers. The use of mobile communication technology to offer p...
Information systems cannot improve organisational performance if they are not used (Davis et al., 1989, as cited by (Merono-Cerdan et al., 2008). In addition, (Devaraj and Kohli, 2003) showed that actual use may be an important link to information technology (IT) value. Under this approach lies the idea that the simple presence of collaborative tec...
Information systems cannot improve organisational performance if they are not used (Davis et al., 1989, as cited by (Merono-Cerdan et al., 2008). In addition, (Devaraj and Kohli, 2003) showed that actual use may be an important link to information technology (IT) value. Under this approach lies the idea that the simple presence of collaborative tec...
There has been a rapid growth in e-government research over the past few years. The deployment of e-government initiatives around the world has also emerged and grown enormously. Like other nations, in recent years, Jordan's efforts to provide e-government services to the public have been recognised. However, its overall progress in this field is s...
Increasingly governments around the world have realized the imperative of providing the public with not only improved government information and services but also improved public governance, transparency and accountability through eGovernment services. However, many governments still face the problem of low level adoption of eGovernment websites. I...
Increasingly governments around the world have realized the imperative of providing the public with not only improved government information and services but also improved public governance, transparency and accountability through eGovernment services. However, many governments still face the problem of low level adoption of eGovernment websites. I...
This paper proposes the use of personalisation and location awareness techniques to efficiently select then deliver the appropriate M-Government services to the desired users who most benefit from the services according to their geographical location. A logical architecture for provisioning governmental location-based services to citizens is sugges...
Recent advances in wireless and mobile communications infrastructure are enabling governments to deliver and manage services to citizen efficiently and economically. Governments that utilize these advances effectively are the prime movers of the next generation of e-government services. A major area of interest in e-government is the management of...
















































































































