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Throughout the world, governments have realised that a proper audit trail of decision making and policy formulation is essential to the democratic process. These processes must be able to stand up to scrutiny in the form of media and opposition challenges. Effective recordkeeping is essential for balancing the executive, judicial and legislative fu...
Context in source publication
Context 1
... asked about structural e-mail management behaviour, only eight percent of respondents deleted e-mails of significant value automatically (see Figure 1). Females and males responded similarly to this question; for instance, three percent of male respondents always deleted business- related e-mails of significant value, compared with two percent of female respondents. In general, structural e-mail management behaviour appears to be focused on storing e-mails, rather than deleting them. ...
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Citations
Government agencies rely on public records for public service provision, public consultation, tracking and monitoring public management performance, and maintaining consistency and continuity in government. In New Zealand, several government agencies have used new wiki-supported public consultation environments, leading to the creation of public records. So far however, there is no empirical knowledge available on how individual public servants have identified and managed these new electronic public records.Applying a theoretical perspective of public servants' policy discretion in identifying and managing public records, this paper presents empirical research findings of recordkeeping behaviors in two New Zealand-based case studies in which government agencies have used wikis in their public consultation activities. Both cases demonstrate the need for public servants to explore new appreciative settings for recordkeeping while dealing with new wiki-enabled public sector environments.
