Anita Rapson

Victoria University of Wellington · School of Government

Government agencies rely on public records for public service provision, public consultation, tracking and monitoring public management performance, and maintaining consistency and continuity in government. In New Zealand, several government agencies have used new wiki-supported public consultation environments, leading to the creation of public re...

Government agencies are becoming increasingly dependent on e-mail systems as communication and information transfer tools. Many e-mail messages contain information vital to the business of government, and therefore organisations need to manage the messages in accordance with managerial, legal, and democratic requirements. On a daily basis, governme...

Because banks deal with highly personal detailed and sensitive information, they need to establish and maintain the confidence of their customers more assiduously than most other businesses. The rise of internet banking and the advantages to be gained from the garnering of personal data from websites places banks in a position to exploit customer d...

Throughout the world, governments have realised that a proper audit trail of decision making and policy formulation is essential to the democratic process. These processes must be able to stand up to scrutiny in the form of media and opposition challenges. Effective recordkeeping is essential for balancing the executive, judicial and legislative fu...

Research paper (M.L.I.S.)--Victoria University of Wellington, 2001. Includes bibliography.