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Throughout the world, governments have realised that a proper audit trail of decision making and policy formulation is essential to the democratic process. These processes must be able to stand up to scrutiny in the form of media and opposition challenges. Effective recordkeeping is essential for balancing the executive, judicial and legislative fu...
Context in source publication
Context 1
... research findings indicate that respondents use more than one method to manage business- related e-mails (see Figure 2). Methods include keeping e-mails of significant value in an archive file from their e-mail account (31%), filing significant business e-mails in personal electronic folders to work PCs or laptops (19%), filing printed copies of e-mails in personal files (17%), and to a certain extent also filing printed copies of e-mails in shared files (26%). Several of these identified e-mail management methods essentially make the information contained in business-related e-mails inaccessible to the rest of the organisation, representing a potential loss of critical organisational ...
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Citations
Government agencies rely on public records for public service provision, public consultation, tracking and monitoring public management performance, and maintaining consistency and continuity in government. In New Zealand, several government agencies have used new wiki-supported public consultation environments, leading to the creation of public records. So far however, there is no empirical knowledge available on how individual public servants have identified and managed these new electronic public records.Applying a theoretical perspective of public servants' policy discretion in identifying and managing public records, this paper presents empirical research findings of recordkeeping behaviors in two New Zealand-based case studies in which government agencies have used wikis in their public consultation activities. Both cases demonstrate the need for public servants to explore new appreciative settings for recordkeeping while dealing with new wiki-enabled public sector environments.
