Niels Bjorn-Andersen

• PhD
• Professor (Full) at Copenhagen Business School

Value destruction is intertwined with value co-creation in the technology alliances and ecosystems; this is a key reason that most partnerships fail in the real world. Managers and policymakers will be enabled to identify destructive behavioral signals right from the onset drawing on our findings that opportunism, unjust appropriation of rents, shi...

This chapter presents the latest development in digital platforms for data sharing in Maritime Informatics as discussed in chapter 1—Responding to humanitarian and global concerns with digitally enabled supply chain visibility. Specifically, we use the TradeLens digital data sharing platform as a case study to illustrate the key actors in container...

Maritime Informatics can support recreational boating and professional fishing vessels in communicating with relevant actors in their environment. There are opportunities for digital solutions for recreational and fishing vessels, when they use the digital infrastructures developed for merchant shipping. When ships and vessels use the same waterway...

At the same time as the productivity of academics have become more formalized and institutionalized with increasing emphasis on counting publications in high-ranking journals, citations, h-index, and so on, there is an increased demand on academics to contribute to what is referred to as societal value, societal relevance, public value, societal im...

PortCDM, as an enabler of the Sea Traffic Management (STM) concept, including the Port Call Message Format PCMF (soon to be recognized as international standard S-211) for communication, has now been implemented and validated in four ports in the Mediterranean and five ports in the Nordic region. The results are positive, and all actors report cons...

Building on the promise of open data, government agencies support a continuously growing number of open data initiatives that are driven mainly by expectations of unprecedented value generation from an underutilized resource. Although data in general have undoubtedly become an essential resource for the economy, it has remained largely unclear how,...

The Association for Information Systems (AIS) is the preeminent global professional association for academics in the Information Systems (IS) discipline. Throughout its more than 20-year history, AIS governance documents have included no guidance on matters related to national or international politics. However, recent events have challenged AIS to...

Sustainable development to combat climate change is arguably one of our biggest global challenges. Across Europe, all types of stakeholders are looking for cost-effective ways to reduce CO2, as well as curbing local emissions, such as noise, NOx, SO2 and particle emissions to create a healthier environment especially in cities, where thousands die...

Previously, we have described the shipping industry as a self-organizing ecosystem characterised by no dominating actor managing the ecosystem. This is in contrast to coordinated ecosystems where a keystone contributing firm or organization, in effect, orchestrates the work of the others. Some good examples of the latter are the ecosystems of smart...

7 Mediterranean Shipping Company, USA Sea Traffic Management (STM) was introduced as a concept for the maritime sector to enhance efficiency, safety, and environmental sustainability in berth-to-berth sea transport. To realize the desired effects (including, route optimization, green steaming, shorter turnaround times, just-in-time operations, and...

7 Mediterranean Shipping Company, USA Sea Traffic Management (STM) was introduced as a concept for the maritime sector to enhance efficiency, safety, and environmental sustainability in berth-to-berth sea transport. To realize the desired effects (including, route optimization, green steaming, shorter turnaround times, just-in-time operations, and...

A sense of urgency The maritime transport industry faces strong competitive pressure from other modes of transport with many of them benefitting from entire new infrastructure (for example, China's Belt and Road; autonomous transport systems, and new airports such as in Berlin, Beijing, Mexico City, and Sydney). In order to remain an attractive and...

This paper investigates the case of shipments of containers with avocados from farmers in Africa to grocery store shelves in the European Union. We find 3 predominant challenges to containerized shipping that effectively become trade barriers: international trade cost, lead time uncertainty, and security risks. We use activity theory to describe, u...

Erratum to: K.V. Andersen et al. (Eds.) Seeking Success in E-Business DOI: 10.1007/978-0-387-35692-1

This editorial contends that too few Information Systems (IS) academics are engaged in impactful research that offers solutions to global warming, in spite of the widespread consensus that climate change is the most critical challenge facing this generation. Climate change is a major threat to global sustainability in the 21st century. Unfortunatel...

We contend that too few information systems (IS) academics engage in impactful research that offers solutions to global warming despite the fact that climate change is one of the most critical challenges facing this generation. Climate change is a major threat to global sustainability in the 21st century. Unfortunately, from submissions of our call...

This article extends previous empirical research on the benefits and barriers for researchers in the field of Information Systems (IS) to engage in University-Industry Collaboration (UIC), a term that is used to describe the active engagement of a company or government agency in a joint research project with academics. The objectives and motivation...

Extant research on alliances shows that over half of the alliances fail over time, however, literature on alliance dynamics has focused primarily on value creation in the context of established firms. The literature assumes fairy tale endings ignoring opportunism and agency issues that are inherent in asymmetric alliances such as ones between entre...

This paper addresses the topic of University-Industry Collaboration (UIC) in the academic discipline of Information Systems. The term UIC is used to describe the active engagement of an industry partner in a joint research project with academics. The objectives and motivations of UIC have been discussed widely and controversially in the literature....

Extant organizational learning theory conceptualizes organizational learning as an internal, member-based process, sometimes supported by, yet often independent of, IT. Recently, however, several organizations have begun to involve non-members systematically in their learning by using crowdsourcing, a form of open innovation enabled by state-of-the...

This paper address indirect global interactions that involve collaboration across continents involving different cultures, languages, technologies and nations. Specifically, we are concerned with analyzing international trade of avocados from trees in Africa to grocery store shelves in the European Union. The methodology of the paper is a revelator...

This paper address indirect global interactions that involve collaboration across continents involving different cultures, languages, technologies and nations. Specifically, we are concerned with analyzing international trade of avocados from trees in Africa to grocery store shelves in the European Union. The methodology of the paper is a revelator...

Our societies are in the midst of a paradigm shift that transforms hierarchical markets into an open and networked economy based on digital technology and information. In that context, open data is widely presumed to have a positive effect on social, environmental and economic value; however the evidence to that effect has remained scarce. Subseque...

************************* See an advanced and more recent version of this paper here: Jetzek, T., Avital, M. and Bjorn-Andersen, N. (2019) “The Sustainable Value of Open Government Data,” Journal of the Association for Information Systems, 20(6), 702-734. ===== https://www.researchgate.net/publication/331644512_The_Sustainable_Value_of_Open_Gove...

A driving force for change in society is the trend towards Open Government Data (OGD). While the value generated by OGD has been widely discussed by public bodies and other stakeholders, little attention has been paid to this phenomenon in the academic literature. Hence, we developed a conceptual model portraying how data as a resource can be trans...

A literature review of existing assessment frameworks for B2C websites over more than ten years reveals that they are all built bottom-up through an essentially empirical approach of recording functionalities/features without any theoretical construct to guide the design of the framework. In an attempt to develop a theoretically consistent framewor...

This contribution to the Ken D. Eason special issue is an illustration of the value of socio-technical analysis applied at an organizational level. We provide a brief historical overview of socio-technical IS research and review studies investigating the impact of IT on organizational structures in the last five decades, identifying a dominating (n...

The exponentially growing production of data enables global connectivity as well as increased openness and sharing, which turn into a powerful force that is changing the global economy and society. Governments around the world have become active participants in this evolution by opening up their data for access and re-use by public and private agen...

This article describes the experiences of Danisco (a global food ingredients company) as it followed a growth-by-acquisition business strategy, focusing on how a new CIO built the IT resources to ensure the IT organization was "ready to acquire." We illustrate how these IT capabilities expedited the IT integration following two acquisitions, one of...

Contemporary business organizations are increasingly turning their attention to jointly creating value with a variety of stakeholders, such as individual customers and other business organizations. However, a review of the literature reveals that very few studies have systematically examined value cocreation within business-tobusiness (B2B) context...

The topic of university‐industry collaboration has been of particular importance to the Bled Conference for the past 25 years. Our motivation to study this topic was inspired by recent discussions on engaged scholarship and successful publication strategies in which we ob‐ served a difference in attitudes towards collaboration projects in different...

The paper looks at the history of two ERP vendors (Maconomy and Navision) in Denmark pursuing two different business models. On one hand, Maconomy decided to develop, sell and implement ERP packages directly to customer. They believed they would be best at it, and they would obtain valuable information about customer requirements in the process. On...

This chapter addresses the interoperability challenges related to a move from paper-based to electronic Customs processes. The chapter is based on the work with interoperability questions in the ITAIDE project’s living labs. Starting with a general presentation of what constitute the general and actorspecific challenges, the chapter presents three...

The Food Living Lab (Food LL) was a research project centred on export of dairy products. Dairy products are organic products that are intended as human food. As such, when they are exported, dairy products become the concern of a wide range of governmental agencies. Apart from customs, agencies for health, veterinary, agriculture, taxation, and st...

Regulators and actors in international trade are facing a difficult challenge of increasing control and security while at the same time lowering the administrative burden for traders. As a tentative response, the European Commission has introduced the concept of "trusted traders": certified traders that are in control of their business. Trusted tra...

While the aspiration for the IS discipline's bright future is a shared objective, there is a controversy about what are the fundamental challenges ahead let alone how to approach them. This panel addresses the question of what should we do to nurture a thriving IS discipline? Opinions regarding how to solidify the position of the IS discipline can...

One of the major challenges for European governments is to solve the dilemma of increasing the security and reducing fraud in international trade, while at the same time reducing the administrative burden for commercial as well as public administration organisations. To address these conflicting demands, the ITAIDE project has developed a large set...

There is no question that globalisation and increased international trade are the two most important drivers of economic growth. Accordingly, most countries are actively promoting international trade. As a result, cross-border trade has become global and imported products form part of every aspect of daily life in European societies.

One of the major challenges for European governments is to solve the dilemma of increasing the security and reducing fraud in international trade, while at the same time reducing the administrative burden for commercial as well as public administration organisations. To address these conflicting demands, the ITAIDE project has developed a large set...

Regulators in international trade are facing a seemingly impossible challenge of increasing control and security while at the same time lowering the administrative burden for traders. The European Commission has introduced the concept of "trusted trader", referring to a trader that is certified as being in control of his/her business. Trusted trade...

This paper presents findings from the development process of a general innovation framework for an ongoing Nordic R&D project on e-business and media. It focuses on the current state of the Danish news media sector and the conclusions we can draw from the "Web 2.0 activity" of the Danish newspapers. The paper concludes that the Web 2.0 implies the...

This paper addresses Information Systems (IS) standards from a managerial perspective. Standards can be seen as behavior regulations where there is a lack of hierarchical and market steering mechanisms. The use of government standards to harmonize IS is complicated, since in comparison to hardware and software products, IS are specific to the conte...

Publication of articles in so called "reputed" journals and achieving high citation counts for the publications are becoming increasingly important in establishing the scientific achievements of individual scholars and institutions. Given that a journal's reputation is based predominantly on the extent to which its articles are cited, some editors,...

One of the largest barriers in international trade are the security risks, the huge costs in administration and the high level of fraud. An EU project has been established with the objective of improving matters dramatically. The paper will present the challenges in more detail, and will discuss three set of EU initiatives in creating e-Customs sol...

The tendency of acquiring information systems and other high technology services from international suppliers continues at unprecedented levels. The primary motivation for the offshore sourcing of technology and services continues to be labor cost arbitrage, and secondly, access to higher levels of expertise. Yet paradoxically, large gaps in techni...

This paper presents an advanced e-custom infrastructure designed to streamline trade procedures, prevent potential security threats and reduce tax related fraud in cross-border trade. The paper focuses on the advantages of service infrastructure for the implementation of highly distributed systems, making use of internet to distribute and exchange...

The migration of IT outsourcing relationships to lower cost regions such as India and China continues with few indications of abatement (King 2005). The primary motivation for this trend continues to be labor cost arbitrage. However, a secondary incentive, higher levels of skill and specialization, is also cited more frequently in managerial discou...

In this paper we present an advanced e-custom system pilot designed to address strategic goals for future custom systems. Future custom systems will support simplified paperless trade procedures, prevent potential security threats and counterfeit tax related fraud while at the same time insure interoperability with other e-custom systems within and...

Communication metaphors have been applied extensively to understand the managerial performance and organizational behavior of a single firm. However, fewer attempts have been made to apply communication metaphors to understand the dynamics of interfirm relations, or offshore partnerships. While all outsourcing contracts pose well-understood challen...

The objective of this paper is to present the strategy employed in the European Union to reform the customs processes by means of information technology, spanning borders within and outside the EU. The European ITAIDE project (IT for adoption and intelligent design for e-government) aims to develop and implement solutions that support improved inte...

In this paper, we analyze the introduction of the Australian Integrated Cargo System (ICS) in order to improve our understanding of eCustoms innovations in Europe, primarily Single Window services. We combine the case study with a theorization based on socially constructed change in networks. The development and diffusion of eCustoms solutions take...

Collaborative communication has properties different from face to face communication. For instance team can generate ideas, manage information that are beyond the skills of any single team member. In this paper we examine factors that can influence collaborative communication in virtual teams. To study this we used a survey method across various or...

Danish banks have traditionally been in the absolute forefront globally as regards the automation and introduction of IT since the mid 60’ies. But when the e-commerce opportunities emerged in the late 90’ies, the majority of the Danish banks resisted the development. They saw no reason to be the prime movers in cannibalising their own key competiti...

Technology-enabled business innovation presents the potential to structurally transform enterprise and industry practice, but uncertainty remains as to how such transformations might be managed. The search for higher returns from technology-enabled business innovation will inevitably lead to the adoption and exploitation of powerful, but disruptive...

Commonly held perceptions (including the ones reflected in the Call for Papers for this EC-Web 2005 Conference) are 1) that the Internet is changing the way companies and organizations are working, 2) that the amount of innovation and change seems to accelerate, and 3) that further development is constrained by numerous technical issues that still...

The emergence of e-commerce in Europe is a fascinating policy study with key actors in all EU countries firmly assured that digitalization of the economy is the key to the magic kingdom of strong economic growth and the facilitation of global commerce. Moreover, the digital economy would require asserted policy responses to ensure that European job...

10:31 AM 2 SUMMARY • The diffusion of e-commerce in Denmark is mainly a result of what could be called a partnership between government and industry initiatives, rather than purely market-or government-led. While environmental factors are important enablers of e-commerce diffusion, government policy aims to be a key driving force.

The Danish e-commerce strategy is a highly ambitious effort to become the world's leading IT nation. Instead of a production-led approach aimed at stimulating domestic hardware and software production, Denmark has pursued a demand-oriented approach focused on promoting the widespread adoption of e-commerce in the Danish society. The Danish governme...

The 2002 conference of IFIP TC8 (Information Systems in Organisations) / WG8.4 (collaboration across disciplines) was held in Copenhagen, Denmark. It focused on the interactions required between technology, organisations and their contexts,

This paper is a longitudinal study of BPR initiatives at Enzyme Business carried out between January 1994 and March 1998 in Novo Nordisk A/S, one of the largest companies in Denmark and the world's largest producer of industrial enzymes with a market share of more than 50%. The paper provides empirical insight from a number of BPR-projects and rela...

The paper carries out a historical analysis of business conducted over 25 years by two enterprise resource planning ERP software vendors in Denmark-Maconomy and Navision-each employing its own business model. Maconomy adopted a business model where the company itself would develop, sell, and implement ERP packages directly to its customers; whereas...

This paper reviews the institutional and cognitive profile of the information systems (IS) field in Europe, using the results of a survey of IS academics in 18 European countries. The emerging picture suggests that the study of IS in European academia is dispersed in small units with various names, which are hosted in various disciplines across the...

The drive towards the electronic commerce organisation is both a troublesome and a strifted path for government, enterprises and consumers worldwide. In this article we analyse the evolution of electronic commerce in Denmark during the period 1995-1998 from four perspectives: regulation, standards, transportation media and business integration. The...

This paper presents a case study of the implementation of a sophisticated internal performance monitoring system by the service division of a value-added reseller of Canon products in Denmark. This new control system could not only aid in controlling cost and productivity but could also monitor customer service and quality levels. Although the new...

The use of EDI in business transactions is considered a prerequisite in turning both private and public business towards electronic commerce in the next century. The national strategy in Denmark has been to promote the usage of EDIFACT-based EDI in both the public and private sector. In our study of EDI-usage in Denmark, we have found this strategy...

This chapter describes a case study of a multitude of BPR activities, undertaken by the Australian Government using EDI as the core technology, to simplify the export documentation process for issuing health certificates on meat, fish, and horticulture. Health certificates are required by the 297 countries engaging in international trade. Interesti...

This paper explores the relationship between IOS-enabled business process change and business outcomes. A generic framework for analyzing IT-enabled business process change is applied to a case study analysis of Japan Airlines (JAL). Drawing on a resource-based view of the firm, we investigate the ways in which IOS not only contributed to JAL's imp...