Mohammed Saleem Abu Zaid

• Professor
• Professor at Al-Balqa Applied University

The aim of this research paper is to identify the effect of ERP successful implementation on employees'productivity, service quality and innovation. Data were collected via questionnaires from 129 employeesworking in the Jordanian telecommunication organizations. The collected data were analyzed using descriptivestatistics and structural equation m...

The purpose of this paper is to explore individualist and collectivist gender moderated differences toward online purchase intentions. Data were collected via questionnaires from 241 student in Al-Balqa’ Applied University in Jordan. The collected data were analyzed using descriptive statistics. In addition, factor and cluster analysis were used to...

Purchases made on online platforms have heavily incorporated artificial intelligence (AI) to shape consumer purchasing behavior. To investigate re-purchase intentions, this study combines AI, social media engagement, conversion rate optimization, brand experience and brand preference. A survey was conducted with a questionnaire sent to 355 people w...

The purpose of this study is to investigate the determinants of Facebook use among university students in Jordanian universities, and its impact on collaborative learning. The study compares Facebook use between students of social sciences disciplines and students of sciences disciplines. The study used a quantitative research approach. The researc...

There are many studies discussing how knowledge management and market orientation (MO) are positively related to innovation, but an examination of the impact of the knowledge management processes (KMP) — as we conceptualize the four in this study — and MO on the innovation capability of organisations which in turn impact organisational performance...

Abstract: The main objective of this research is to examine the impact of total just in time (T-JIT) practices (purchasing, production, and selling) along the supply chain management on operational performance from the organizational capability perspective. Data were collected from 166 industrial companies in Jordan. structural equation model was u...

Purpose The purpose of this paper is to study the effect of the implementation of Lean bundles on hospital performance in private hospitals in Jordan and evaluate how much the size of organization can affect the relationship between Lean bundles implementation and hospital performance. Design/methodology/approach The research is considered as quan...

Purpose – The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational factors which is decomposed into organizational capabilities (training availability, technical expertise, knowledge level), knowledge management capabilities (knowledge acquis...

The primary objective of the study reported herein is to empirically test the implicit, positive relationships between ERP-related Knowledge Management Competence (KM-competence; knowledge creation, knowledge retention, knowledge transfer, and knowledge application) dimensions and the extended Enterprise Resource Planning System Success construct (...

Information systems cannot improve organisational performance if they are not used (Davis et al., 1989, as cited by (Merono-Cerdan et al., 2008). In addition, (Devaraj and Kohli, 2003) showed that actual use may be an important link to information technology (IT) value. Under this approach lies the idea that the simple presence of collaborative tec...

The main objective of current study is to examine the effect of recruitment website quality (ease of use, aesthetics, and content usefulness) on organizational attractiveness and job pursuit intention. A total of 80 undergraduate business administration students participated in this study to evaluate four Jordanian banking website. The data were an...

The purpose of this study is to determine the characteristics of a successful library manager from librarians' perceptive and to investigate the effect of librarians' characteristics on their perception. A sample of 350 supervisory and non-supervisory employees in public and university libraries was randomly selected and surveyed. For the purpose o...