Ok, I get that suspensions happen, although I'm completely at a loss to understand why it happened to me. I'm happy to fix whatever I did wrong though.
So I turned in a ticket. Got the email saying I have violated Multiple rules Replied to the email. Didnt get a response,
I have no idea, and cannot tell whether the ticket was reopened or not. Do I even have Support's attention? Or a chance of getting the suspension reversed?
Please I really need the account and when I check (https://twitter.zendesk.com/requests)..It states that I have no open requests..
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I got the automatic email but I didn't get a response ever. The link https://twitter.zendesk.com/requests says the same to me.
Hi @thekarlone, We no longer use Zendesk for our support tickets so the link you referenced is outdated. Will you please reach out to our Platform Operations team at https://support.twitter.com/forms/platform and someone will be able to look into your issue within 48 hours. Feel free to respond with your ticket number and I will handle it personally.