With over 25+ million users worldwide, it’s a thrilling time to join Meetup HQ, and its mission to create a Meetup Everywhere about Most Everything (“MEME”). We are growing our NYC office, and seeking a one-of-a-kind Desktop Support Specialist who is innovative, motivated to learn, and excited by technology to help support this growth from on-boarding and beyond! You will be working on our Systems Support Team, and working across multiple teams from engineering, design, product and more every day. We’re mostly on Macs, but we’re sure you’ll also bring the same stellar support to Windows users too!
You would be responsible for
- Supporting the technology needs of our NYC-based and remote staff
- Deploying new laptops and workstations
- Managing the health of our existing laptops and workstations
- Providing internal technical support
- Assisting our Systems Engineers as needed
- Learning all you can!
You should have experience with
- Mac OS X and Windows
- Microsoft Office and other office suites
- Google Apps - Specifically Gmail, User/Resource Calendaring, Docs Support
- Configuring/troubleshooting email clients (both desktop and mobile)
- Basic OS X command line tools
- Networked printers and multifunction copiers
- A/V experience (e.g. projectors, TVs, streaming video, mics/mixers)
- Physical components of a computer (both desktop and laptop) and experience upgrading and replacing hardware components
- Troubleshooting issues with applications and computers face to face with users
In addition, you should be able to lift 50 lb boxes containing computer equipment.
Big plus if you have
- Some familiarity with the Linux operating system: installing, getting around, and understanding of basic commands
- Experience with VMware and/or other virtual machine applications/concepts
- Familiarity with Wikis/Bugzilla/Github
- Software management applications (e.g. Munki, Chef)
Check out our engineering blog: http://making.meetup.com/
If the above describes you and your passions, we want to hear from you!
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