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Ticketing FAQs

How to Purchase Tickets

BY PHONE /  805-969-8787
ONLINE /  musicacademy.org
IN PERSON / Hahn Hall (1 hr prior to events) / 1070 Fairway Road

EMAIL INQUIRIES / ticketoffice@musicacademy.org

 

Ticket Office 

Carsey Ticket Office is not open at this time and will reopen for the 2017 Summer Festival.

Hahn Hall Ticket Office opens one hour before each Hahn Hall event

Door Sales at off-campus events commence one hour prior to the performance.

 

 

Community Access Tickets

A limited number of $10 Community Access tickets are available for all Music Academy Summer Festival events on a first-come, first-served basis.

A number of Community Access tickets will be made available for each event based on the venue:
Weinman Hall – 10 seats | Lehmann Hall – 25 seats | Hahn Hall – 25 seats
Lobero Theatre – 34 seats | Granada Theatre – 200 seats 

 

7-17s FREE Tickets

Our new 7-17s FREE program encourages families to bring young people, fostering lifelong appreciation of the performing arts. Through this initiative, young people ages 7 to 17 accompanied by ticketed adults will be admitted free of charge to all Music Academy Summer Festival events.

This program is designed to help remove obstacles for parents to attend concerts, encouraging adults to bring young people. This program is intended for families and friends. For Group Sales, please contact the Ticket Office.

To purchase 7-17s FREE tickets, please call or visit the Academy Ticket Office during the Summer Festival season.

7-17s FREE tickets are not available online.

 

MasterPass Card

The MasterPass Card offers individual general admission to all of the Instrumental Masterclasses and reserved seats for Solo Piano Masterclasses. The MasterPass is $149. Each patron will receive a customized MasterPass card that grants individual, unlimited admission. Bring your MasterPass to the Ticket Office one hour prior to Solo Piano Masterclasses to receive a reserved seat.

 

Online Purchases

ACADEMY CAMPUS EVENTS

Academy online ticket sales can be purchased at any time prior to the event. The tickets can be printed at the Hahn Hall Ticket Office upon arrival.

ACADEMY OFF CAMPUS EVENTS

For events that take place off campus, ticket sales made online at musicacademy.org will cease at:

  • 5 pm on Friday for weekend events at the Granada Theatre
  • 5 pm on Tuesday for Tuesday events at the Lobero Theatre

A $3 transaction fee will be added to each online transaction total, regardless of the number of tickets purchased.

 

Where else can I buy tickets for Festival events presented at the Granada and Lobero theatres?

  • IN PERSON /  Granada 1214 State St. / Lobero 33 East Canon Perdido St.
  • BY PHONE /  Granada 805-899-2222 / Lobero 805-963-0761
  • ONLINE / granadasb.orglobero.com

 

Can I purchase subscription series online?

We do not currently offer subscription series online. Please call 969-8787 and our patron services team will be happy to assist you.

 

What if I can't use my tickets?

If you are unable to attend a performance, we encourage you to make a tax-deductible contribution to the Music Academy by returning your tickets at least 24 hours before the event. We will provide written confirmation of your gift. Please contact the return hotline at 805-565-5400. No refunds or exchanges.

 

Do you offer discounts?

Groups of 10 or more are invited to take advantage of special rates for many events. Please phone 969-8787.

 

What are the transaction fees?

  • Purchase of Packaged Series: A $6 transaction fee per order is charged to subscribers for the processing of series orders.
  • Purchase of Single Tickets: A $3 transaction fee per order is charged when purchases are made by phone, by mail, in person, or online. 
  • Purchase of a Met: Live in HD Series: An $8 transaction fee per order is charged for processing.

 

What about patrons in wheelchairs?

We request that you notify the ticket office if you or any member of your party will attend a ticketed Hahn Hall event in a wheelchair.

 

What about patrons who are hearing impaired?

Music Academy personnel will be happy to provide you with an assistive listening device or help you access our hearing loop system for Hahn Hall performances. Please inquire at the ticket office.

 

Can I bring a pet or food?

Neither is permitted in Music Academy performance venues.

 

Do I pay to park at the Music Academy?

Parking on the Academy campus is always free. Reserved spaces are available as a benefit for Leadership Circle donors. For more information about donor benefits, please call 805-695-7918. Santa Barbara venues have convenient public parking lots available nearby.

 

How do I reserve a table for pre-concert picnicking?

Click here for picknicking information

 

How are photographs of audience members used?

The Music Academy may photograph and/or video patrons for promotional and educational purposes. Entry to the Music Academy and its presenting venues grants us permission to use these images.